Return & Refund Policy

We want to make returns as straightforward as possible. If there is an issue with your order or you simply change your mind, please contact us first and we’ll help you with the next step.

Change of Mind Returns

We do not accept Product Returns as soon as the product has been shipped out. If you received a damaged product, please contact us on info@manchestercigarettesaustralia.com, we will arrange product returns with you.

Refunds

Once your return has been received and checked, an approved refund will be returned to your original payment method.

Processing times may vary depending on your bank or payment provider.

Need to Return an Order?

Please contact us before sending your order back.

Email: info@manchestercigarettesaustralia.com

Have another question? Visit our Contact Us page.